For Overseas Customers

◆About international shipping

we are currently canceling most of our direct overseas shipments (EMS, small paket).
Our company is run by two people. Mr. Araki and a staff (me).
So, we are does not have time to prepare for overseas shipping procedures
We only ship goods to Japanese addresses.
We accept credit cards for payments from overseas. (We have no Paypal account)

Here's how to shopping
https://www.alchemiclabo-eshop.com/esp/prdShopping-tutorial-01.html
https://www.alchemiclabo-eshop.com/esp/prdShopping-tutorial-02.html
https://www.alchemiclabo-eshop.com/esp/prdShopping-tutorial-03.html

at our store from overseas by credit card payment method.
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◆If you want to buy UNOA Doll immediately,
please use the international shopping service.
They will handle EMS or DHL shipping.

Country list page that currently cannot send EMS from Japan (Japan Post)
https://www.post.japanpost.jp/int/information/overview_en.html

Probably, their DHL shipping fee is about the same as EMS.
(Unoa doll fullset is about 1.5~2.0kg, one face box is about 100~400ｇ.)
https://www.tenso.com/en/usage_fee_dhl

◆in English
https://www.tenso.com/en/static/lp_shop_index

◆in 繁體中文（中华民国（台湾）、香港、澳门）
https://www.tenso.com/cht/static/lp_shop_index

◆in 简体中文 （中国大陆、新加坡）
https://www.tenso.com/chs/static/lp_shop_index

tenso.com and noppin.com to ship Japanese products around the world.
If you apply using TENSO.com or NOPPIN.com
We will send you a "Plus One Gift" (One B-grade UNOA face, random selection) with your order.

Of course, you can also buy using another shopping service or friends.
But we don't know who the other shopping agents are.
Therefore, we will put "Plus One Gift" only for orders from tenso and noppin.

Thanks for your cooperation ! (March,29,2022)
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